Our very existence is to help your business run better
We are a real 24/7/365 company, that is to say that we never close Many hosting companies rent dedicated servers from another host or in the best case, co-locate their servers in a data center. data. To be honest, this is the approach we have taken until recently. While this approach works, it certainly hasn’t made it easy for us to provide the best possible service to our customers. In 2012, we plan to move our servers to our own establishment, here in our Quebec City offices. We monitor our servers 24 hours a day, 7 days a week, 365 days a year, without an intermediary.
When you really consider the facts, compare all the features, our offering is undeniably more valuable than any of our competitors in America. Sometimes you have to look beyond the lowest price and consider the whole offering, like quality, availability, technical support included and then features. There is a cost to “cheap hosting” – don’t be fooled. We offer superior reliability and performance as well as high hosting standards. Our services are tailored to meet the needs of a small personal site as well as a multi-level corporate site and you will always get the best service.
If you find a better deal at another web host that offers the same service, but cheaper, we’ll match the price!
One of the philosophies of Kenotronix Ltd. is to provide an unmatched level of customer service and technical support. When you place your infrastructure in our hands, you must be confident that it will be handled with care and competence. In addition, our technical support team is on hand 24/7/365, and ensures that all issues are detected and resolved quickly.
Just write an email or call to receive immediate assistance. With the management solutions offered to our customers, we offer an even more exceptional level of support. Our average email response time is 10 minutes and our average phone wait time for a technical support call is less than 2 minutes. So most questions are resolved within an hour. In addition, our support team communicates with you by the means of communication you prefer, either by email, phone, or others.
Want to build a growing business without ever exceeding the capabilities of your hosting provider? With us it’s one less thing to worry about. We offer a scalable hosting environment for start-ups and for small and medium businesses ready to explode online. We cover the whole world. How tall do you want to be?
But we also speak English
Time and time again, Kenotronix Ltée has been the first to market new technologies or introduce new hosting solutions. In particular, blogs, .net components and we have just introduced cloud computing to our range of services
Like all complex systems, hosting services can sometimes run into problems. When something unexpected happens within our network, we immediately love to take up the challenge and provide you with real-time and transparent updates through our Incident Manager. Subscribe to RSS feed or to Twitter to be notified of the step-by-step progress until the issue is resolved.
We have been in business for over 10 years (in “Internet years” is over 30 years!). We have been profitable since the very beginning of our operations and we have seen several other hosts pass by. We are not “Fly by” Night “! We are also not resellers and we will not transfer you to a call center in India and shared by multiple companies. Our staff are from Quebec and are trained and employed exclusively by us.
In 2008, shared server technology died. The web has changed, and so have the demands of website owners. With the current traffic, traditional servers give way under the point load. A new solution that could handle peak loads without costly reconfiguration was therefore needed. We had to reinvent web hosting and cloud computing was born. If you want to go ahead with this solution, co
Kenotronix Ltée uses only high quality server hardware and components. In addition, we only use energy efficient servers to ensure the lowest power consumption. We’re trying to have a carbon neutral business, so servers are powered by green, renewable energy, and trees are being planted in an effort to reverse the effects of global warming.
Kenotronix Ltée does not sell its services like other hosting companies. In addition, we do not overload our servers. All of our servers are high-end Dell servers that are only used at 60% capacity and monitored day and night for best performance. Plus, we only have one plan, gone are the days when you had to pay for disk space when you wanted more emails!
As a website operator and owner, you need to know that your site will be constantly accessible. That’s why we give you a 99.98% uptime guarantee for every server we deploy. Your business needs more than just super fast servers. You need a partner. Kenotronix Ltd. provides you with the tools and support you need to free yourself from your IT tasks so you can focus on your business and increase your bottom line. Here are 12 of the many reasons to choose us as your web hosting provider .Each hosting provider claims 99.9 to 100% uptime, but how many are willing to guarantee it and offer credit for your site’s downtime? Our very existence is to help your business run better. That’s why we take network uptime and performance very seriously. Kenotronix Ltd.’s Anytime Money Back Guarantee allows you to cancel your account at any time, if you are not 100% satisfied, and receive a full refund, prorated or according to your contract. So what are you waiting for? Sign up today!