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PREVIEW
The Universal Terms of Service Agreement sets out the terms and conditions for your use of the Site and the Services. This Reseller Agreement (this “Service Agreement”) governs your use of the Kenotronix Reseller Program (s) (“Reseller Programs”) for the purpose of selling certain of Kenotronix products and services (the “ Services ”) to your own customers. Capitalized terms used in this Service Agreement, but not defined, are defined in the Agreement.
DESCRIPTION OF SERVICES
Turnkey reseller program
Basic and professional reseller programs. The Basic and Pro Reseller Programs provide you with a turnkey Reseller site from which you can resell the Services. The Services available for resale may not include all of the Services that we offer for sale. The Basic Reseller program allows you to subscribe to various services and resell them to your own customers. The Reseller Pro program allows you to subscribe to the same services for resale as the Basic Reseller program, but also allows you to monetize all domain names registered by your customers. You agree that we may, from time to time, make changes to your Reseller site.
Super Reseller Program. A Super Reseller Program provides you with a turnkey Pro Reseller site from which you can resell the Services available for resale through a Pro Reseller, as well as resell the Basic and Pro Reseller Programs to your own sub-resellers (customers who purchase a Basic or Pro reseller program on your part).
TERMINATION OF ACCOUNT; LIMITS
Data protection. Subject to the terms and conditions, you may have access to customer data for limited purposes and uses. Any access and use of customer data is only permitted if you strictly adhere to the terms and conditions, and any breach or violation of its terms will be grounds for immediate termination of this Agreement and your participation in the Reseller Program. Specifically, you understand that you may have access to your customers’ accounts, which includes the ability to manage their products, services, payment methods or other related items (“Account Details”). All account details will be treated as confidential information. You cannot modify, cancel or add account details without the express consent of your customer. You agree to maintain the integrity and security of your customers’ account details, and will limit access to account details to its rightful owner.
Prices and fees . Subject to the terms and conditions of this agreement, you acknowledge that all prices and charges are subject to change from time to time, and at our sole discretion.
Money back guarantee. If, within thirty (30) days of the date you purchase a reseller program, you wish to cancel your reseller account for any reason, you are entitled to a full refund of the annual license fee only. You and your customers are not entitled to any refunds for services purchased and you will not receive any commission payments, if any.
Customers’ opinion . If there are revisions, modifications, interruptions or other material changes to the Services that require customer notification, you will help us notify your customers.
Confidentiality. You agree to exercise a reasonable level of care and discretion to prevent and restrict the use, disclosure or reproduction of our confidential information. “Confidential Information” includes, but is not limited to, any customer, order, domain name, specific Service or marketing information, or any other non-public information discovered in your Reseller Control Center. Confidential Information does not include any information, regardless of its designation, which is or subsequently becomes available to the public without your breach of any obligation under this Agreement, having become known before disclosure under this Agreement. , either became known to a source other than us and otherwise than by breach of another confidentiality obligation, or is independently developed by you. This obligation will last three (3) years after the end of your reseller program.
Ethical standards. Bribery or offering of gifts for purchases by customers is prohibited and will result in termination of your reseller program.
False statements. You agree not to make any false or misleading statements about the price, quality, value, inclusion, deliverability or availability of any of the Services. We reserve the right to suspend or cancel your account for failure to comply with these conditions.
Identification of the registrar. If requested, you must inform the requester that OpenSRS is the registered registrar for all domain names registered through your Reseller site. You cannot do anything to give the impression to anyone that you are the Registered Registrar or an ICANN Approved Registrar. You acknowledge and agree that you may not use the ICANN Accredited Logo on any of your marketing materials or on the Reseller Site.
No transfer. Your Reseller account is not transferable and cannot be sold separately or in conjunction with the sale of an existing site or business.
Termination. All commissions earned may be suspended and unpaid if, in our sole discretion, we receive an excessive number of chargebacks and / or refunds. If we determine that you have violated any of the terms of this agreement, we may terminate this agreement and you forfeit any commissions earned. If you open other reseller accounts with us, they will be canceled and no commission will be paid to you.
Registrations by proxy. You will not knowingly accept registrations from any proxy and privacy registration service provider that is not accredited by ICANN and you must comply with all ICANN specifications and policies in the program. ‘proxy accreditation.
ICANN and Registry Rules and Regulations . You acknowledge and agree that we will send all renewal notices required by ICANN. You will indicate on your website that the registered registrar will send renewal notices. You must display all registration and renewal prices on your website (and provide a link to this page upon our request). You must provide all required registration data in an ICANN compliant format. You acknowledge and agree that we will interrupt DNS expiration to display renewal instructions required by ICANN. We will be responsible for all validations of registrants. If we are unable to validate, the domain name may be suspended or terminated at our sole discretion.
You acknowledge and agree that you are responsible for complying with all applicable policies and procedures of ICANN and the Registry.
Audit rights. You acknowledge and agree that we may audit your website and request records and documentation to demonstrate your compliance with the terms and conditions of this agreement. We reserve the right to suspend or cancel your account for failure to comply with the terms of this agreement.
YOUR OBLIGATIONS; REPRESENTATIONS AND GUARANTEES
Licence. Subject to the terms and conditions of this Agreement, we grant you a non-exclusive, non-transferable license to resell the Services. All reseller programs are subject to an annual license fee. The services you choose to resell are subject to the corresponding service agreements and policies located on the legal page of this site and which you will find here.
Intellectual property. You will use all computer programs, documentation, and information consisting of or containing proprietary information related to the API only for the purpose of performing this Agreement. You will not decompile, disassemble, or reverse the API in any way, or cause others to do so.
You will not use any copyright, trademark, service mark or other intellectual property owned by Kenotronix or its parent or affiliated entities, except as expressly authorized by us, or register any mark that is substantially similar or confusing to that owned by Kenotronix or its parent company or affiliated entities, and will not register or maintain any Internet domain names containing trademark terms owned by Kenotronix or its parent or affiliated companies (or domain names similar to these). You must not use any intellectual property of Kenotronix or its parents or affiliates in your advertising, unless expressly authorized by us. You further agree not to use the trademarks of Kenotronix or its parents or affiliates, including our website URLs, as keyword terms in online advertising campaigns.
No license or right under any copyright, patent, trademark, service mark or other proprietary right or license, except for the limited trademark license provided below to Basic and Pro resellers, is granted or conferred on you by this Agreement.
You acknowledge that OpenSRS, will act as a registrar for the domain name registration services offered under this Agreement. OpenSRS is an accredited registrar of the Internet Corporation for Assigned Names and Numbers (“ICANN”). You acknowledge and agree that as an ICANN accredited registrar, OpenSRS is bound by an agreement with ICANN. You acknowledge and agree that OpenSRS may modify this Agreement in order to comply with its agreement with ICANN, as well as all other terms and conditions set forth by ICANN and / or the Registry applicable to the Top Level Domain or the Registry. first level country code. domain in question. Notwithstanding the foregoing, you acknowledge and agree that one of our other ICANN Accredited Affiliate Registrars may instead serve and be identified as a Registrar in certain circumstances (for example, as dictated by by ICANN, by our relationship with the registry of any specific top level domain, etc.).
PROVISIONS SPECIFIC TO BASIC / PRO DEALER PROGRAMS
“Price Book” is a list of services available for resale under your reseller program, your cost, and the minimum selling price for each service. The price book can be found in the reseller control center
The Reseller Control Center is the secure location of your account on our site where you can access our service price catalog, select the services you wish to resell, opt for marketing services, and otherwise monitor and manage your reseller program. dealer.
Service pricing. We will provide our services to you according to our price list. You may set your own prices for the Services you offer for sale, subject to the retail price range we set. Additionally, you can designate a customer as a “discount buyer”. Defining a customer as a discount buyer removes the commission from the price that customer paid for all services purchased under that customer account. The discount buyer setting can be activated in the “Customer information” section of each customer.
Multi-currency pricing . You will have the option to accept multi-currency pricing for your Reseller site. Multi-currency pricing allows you to host customers who may prefer to complete the payment process in a currency other than Canadian dollars. If you opt for multi-currency pricing, you acknowledge and agree that (1) although we may offer service rates in different currencies, transaction processing is supported only in Canadian dollars and in a number of credit options. currencies displayed on this site; and (2) the prices listed in the price book (including, but not limited to, the base purchase rate, the minimum retail price and the suggested retail price) located in the control center of resellers are not updated in real time. Therefore, depending on currency exchange rates and other variables, it is possible that sales to customers in a currency other than the Canadian dollar will reduce your commission payments and / or result in negative commission payments.
Fraudulent transactions. You agree to release us from all liability and indemnify us for and against any transactions that we process on your behalf that are fraudulent in nature. These fraudulent transactions may result from, but are not limited to, misrepresentation during the domain name registration or transfer process, or the use of stolen or misappropriated credit cards.
Reload your customers . You authorize us to charge each of your customers the dollar amounts that you have designated for the Services they purchase through your Reseller site. We may charge your customer a nominal fee if the customer cancels the registration of a domain name within the five (5) day grace period and we refund the price of the domain name. We will not charge your customer a fee if we cancel a domain name registration during this period due to fraud.
Transaction fees. You will pay us $ 0.25 per sales order plus 2.5% of the total cost of the order (collectively, “Transaction Fees”). You acknowledge that transaction fees are subject to change from time to time and are not subject to refund in the event of a refund of a customer order for services.
Agency status. kenotronix.com is acting as principal and you are acting as agent on behalf of Kenotronix You will act either as an “introductory agent” in accordance with the clause below or as an “agent” in accordance with in the second clause below. The scope of your agency is limited to the definition included in each section below, any action taken by you outside the scope of that agency is not authorized by Kenotronix and will be considered outside your authority.
Introductory agent.
You are acting as a presentation agent on behalf of Kenotronix when your customer purchases the Kenotronix services that you are offering for sale (“Potential Kenotronix Customer”) and contracts directly with Kenotronix for the services (including, to avoid of doubt, subcontracting according to the conditions of use of Kenotronix.com). As such, you are authorized to offer the Kenotronix Services for sale at the agreed price and to apply the agreed Kenotronix legal conditions. Additionally, you agree to the following:
No authority to bind. You have no authority and you must not defend yourself, or allow anyone else to defend yourself, or otherwise create the impression that you are authorized to bind us in any way, and you must not do any act that might reasonably create the impression that you are so authorized;
No authority to contract or negotiate . You must not enter into or enter into any contracts or commitments, nor incur any liability for and on our behalf, including for the provision of the Services or the price for them, and will not negotiate any terms for the provision of the Services for future Kenotronix customers; and
Duty to disclose limits of authority . You will declare to each potential Kenotronix customer that you are our introductory agent and that you have no authority or capacity to negotiate or modify the Services or the Terms of the Services or to enter into a contract on behalf of us for such Services. .
Sales agent.
You are acting as a sales agent on behalf of Kenotronix when your customer purchases the Kenotronix services that you offer for sale and the customer enters into a contract with you for the services (“agent client”). As such, you are authorized to offer the Kenotronix Services for sale at the agreed price. Additionally, you agree to the following:
That you enter into a contract with the client agent on our behalf;
That the terms of this contract will be under the conditions stipulated by Kenotronix; and
That the Services you offer for sale on our behalf will be at the retail price range set by Kenotronix
You agree to indemnify us in full against all liabilities, costs, expenses, damages and losses (including direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal fees (calculated on a full indemnity basis)) and all other professional fees and expenses) suffered or incurred by us as a result of or in connection with any claim brought against us for your actions or omissions as an introductory agent or agent.
Accommodation. Your Basic or Pro Reseller site will be hosted by us and will be subject to the terms and conditions of our Hosting Agreement.
Customer service . By default, we will provide 24/7 customer support services to you and your customers for the services you resell;
Payment of commission. “Commission Payments” are paid monthly and represent commissions earned in the immediately preceding month. For each Service sold through your Reseller site, your commission will be calculated as the difference between your selling price and your cost, less transaction fees and / or any applicable refund or rebill. Commission payments can be canceled or suspended at any time due to chargeback or suspected fraud. In order to receive commission payments, you will need to set up a beneficiary and assign it to your reseller account.
Nothing in this agreement prevents you from giving commissions to your clients, if you choose to do so. You can set this up by activating your customer as a discount buyer, as shown above.
Information on the beneficiary’s account You may be required to provide information, including, but not limited to, that relating to tax or confirming your identity in order to comply with all applicable laws depending on the country indicated in the contact sections or payment from your beneficiary account during installation.
You hereby authorize Kenotronix to initiate and publish entries to the deposit account (s) you designate, both (i) (positive) credit inflows for commission payments and (ii) (negative) debit entries to reverse erroneous commission payments and / or make adjustments to improper commission payments. The authority granted to us by you or the deposit account holder (s) will remain in effect until we or the depositary institution have received written notification from you or the depositary (s). deposit account holders indicating that this authorization has been revoked or until the termination of your reseller account.
You acknowledge and agree that commission payments may take 1-7 business days to be credited to the deposit account once they are initiated, depending on the commission payment method and currency selected. Kenotronix expressly disclaims all liability in this regard.
The issuer of your commission payment method or an intermediary may charge you additional fees for receiving funds. Please check with the issuer of your commission payment method for details.
Recharge. In the event of a credit card refund related to the purchase of a service by your customer, we will deduct the amount of the credit card charge from your commission payment. In the event that the chargeback experience is high, as determined by us, we reserve the right to withhold twenty percent (20%) of your monthly commission payments for ninety (90) days from the date on which the commission payment was due.
Marketing services. We will not market the Services with our brand to your customers; however, we may market the Services with your brand to your customers. From time to time, we may also make various marketing services available to you. Marketing services may include discounts, promotions, telemarketing services, email marketing services and / or online advertising services (individually and collectively, “Marketing Services”). Marketing services are designed to help you more effectively market products and services to your customers. Marketing services will be offered on an opt-in basis. You acknowledge and agree that (1) the marketing services are provided for convenience only, and we make no representations or warranties thereon; (2) we reserve the right to modify, change or discontinue any aspect of the Marketing Services at any time; (3) whether or not you opt for marketing services, it may take up to ten (10) business days for your changes to take effect; (4) all marketing services will be selected by us, and you will not be permitted to personalize marketing services; and (5) your participation in certain marketing services, in particular discounts and promotions, could reduce your commission payments and / or result in negative commission payments.
Trademark licensing guidelines. We grant you a non-transferable license to reproduce and display on your website the following trademarks and product names (“Trademarks”) in association with the resale of our products in accordance with the limited specifications provided in this section. We also grant you a non-transferable license to reproduce and display the copyrighted legal agreements and materials associated with the services offered and provided in the Reseller Control Center, provided that you include the copyright phrase of author correctly and that you do not modify the agreements and documents. You are required to include the following disclaimer on your website stating the trademarks used and their ownership, “Third party trademarks are trademarks of their respective owners. All rights reserved. “You will be required to periodically check the Reseller Control Center for any trademark changes including, but not limited to, a change from a pending trademark (™) to a Trademark (®) You should quickly make changes to the affected trademarks that you use.
Services should be clearly identified by name, and the use of such names should be used only to accurately describe or reference our services. Trademarks must be reproduced exactly as they are or as authorized in the dealer control center, and must include the applicable ® or ™ symbol. Each display of a brand must appear significantly distinct from your name or other text so that there is no appearance that you belong or have any association with them, other than your association with us. We can provide you with additional specifications in addition to these general guidelines and you will be obligated to adhere to them. You are prohibited from displaying the Marks in any way that implies any affiliation, sponsorship or endorsement on your part by us, other than your relationship with us as a reseller. In the event that we determine, in our sole discretion, that your use of the Marks, or any mark owned by any of our Affiliates, constitutes trademark infringement or dilution, we may withhold commission payments up to that the problem be resolved and / or immediately terminate your account. All rights that we do not expressly grant to you are reserved by us. We may verify your use of our marks to determine compliance with this section, and we reserve our sole discretion to restrict your use of our marks. You must obtain our written permission before using the Marks for purposes other than those expressly provided for in this section or in the Reseller Control Center.
Social media. You may have the option to link to your social media pages from your Reseller site. You acknowledge and agree that you own, or have the right to link to, the social media pages to which you link from your reseller site. If you use a Google Button, you further acknowledge and agree to be bound by the Google Buttons Policy.
Custom domains. Your reseller program may include custom domain name functionality, allowing you to link your reseller site to a domain name that you have registered. The custom domain name feature may be included in your program or offered as an add-on, and may not be available to all resellers.
Domain monetization. Our Pro Reseller program includes domain monetization. Domain monetization is a service that allows registrants to generate income from the traffic generated to their domain names. You will be paid a percentage of the revenue generated by monetizing domain names registered through your Reseller site beyond the threshold set in the Reseller Control Center, which is subject to change. Your payment for monetization will be made in conjunction with your commission payments. You acknowledge and agree that we expressly reserve the right to change, modify or discontinue the domain monetization offer at any time. Further, you acknowledge and agree that your use of the Domain Monetization Offer is subject to and must comply with the terms and conditions contained in the Cash Parking Agreement, which is incorporated herein by this reference. We reserve the right to filter domain names prior to registration and may exclude, in our sole discretion, any domain name for any reason, including, but not limited to: a) violation of this Agreement or of the Universal Terms of Service; or b) a violation, or a potential violation, of a third party intellectual property right.
ICANN Legal Agreements, Policies and Requirements. Your reseller site will display a Uniform Term of Service Agreement, Customer Service Level Agreements, Privacy Policy, ICANN Licensee Rights and Responsibilities, and other legal agreements and policies, some of which will need to be accepted by your customer before making a purchase transaction. You agree not to modify or remove, or attempt to modify or remove, any of the legal and policy agreements included in your Reseller site. You must ensure that the identity and customer-supplied contact information of any privacy or proxy registration services offered or made available to you in connection with each registration will be deposited with us or held in escrow or, alternatively, display a notice at the time a choice is made to use such a privacy service. Where escrow is used, your escrow agreement will provide, at a minimum, that data will be disclosed to us in the event of a breach of this agreement.
Duration and termination. In the absence of notification from you, we will automatically continue to provide access to the program for resellers indefinitely and charge the payment method you have on file at our then-current rates for the annual license fee. You agree that you will be responsible for notifying us if you wish to terminate your use of the Reseller Program. Notification of your intention to terminate must be provided to us no later than three days prior to your billing date. We reserve the right, in our sole discretion and without notice, at any time and for any reason, to suspend your access or use of the Reseller Program. Upon termination, the services of your clients will revert to us by default or to a related entity. No refunds will be issued to you or your customers for services purchased.
Declarations and guarantees. You represent and warrant that all information provided by you to set up your reseller site is true, correct, complete and verified by Kenotronix. You also represent and warrant that the name of your site, URL or other mark is used in good faith and that you have no knowledge of it in violation or in conflict with the legal rights of any third party or registration, d ‘a brand or trade name. You acknowledge and agree that we make no representations or warranties of any kind in connection with this Agreement and do not specifically warrant you any possibility of objection or challenge to the registration or use of any name of domain that you use in connection with your reseller program.
PROVISIONS SPECIFIC TO THE SUPER DEALER PROGRAM
Pro Reseller Terms incorporated. All of the terms and conditions set forth above in the Basic / Pro Reseller Program Specific Provisions also apply to the Super Reseller Program and, therefore, are incorporated into this Section by this reference.
Sub-resellers; Termination. You are responsible for the acts and omissions of your sub-dealers. If you provide training and / or technical support to your sub-resellers, it should be reasonable. In the event that a sub-reseller account is terminated by the sub-reseller, you will be responsible for transitioning customers from that sub-reseller to another reseller or sub-reseller account.
Commission payments. In addition to the commission payout shown in the Basic / Pro Reseller section, a commission payout will be earned for each reseller program sold, as well as for services sold by your sub-resellers. We reserve the right to change the costs associated with both sources of income at our sole and absolute discretion.
Domain monetization. In addition to the domain monetization income you generate through your own Reseller Pro program, you will receive a percentage of the income generated by monetizing domain names purchased through your sub-reseller sites beyond the threshold set in the center control of dealers, which is subject to change. Your payment for monetization will be made in conjunction with your commission payments. You acknowledge and agree that we expressly reserve the right to change, modify or discontinue the domain monetization offer at any time. We reserve the right to filter domain names prior to registration and may exclude, in our sole discretion, any domain name for any reason, including, but not limited to: a) violation of this Agreement or of the Universal Terms of Service; or b) a violation, or a potential violation, of a third party intellectual property right.
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Branding. We allow you to co-brand the Services you resell using the Kenotronix name and logo as well as your own name and logo; however, you may only do so in accordance with the terms and conditions in the Intellectual Property section hereof.
Prepaid account . A prepayment account (“prepaid account”) is required to operate the reseller program, and must be set up in advance by transferring funds to us in sufficient amounts to cover the cost of the services to be purchased.
You hereby authorize us to initiate and post (negative) debit entries to the Prepaid Account when you receive service requests. Failure to set up and maintain a valid prepaid account will prevent you from purchasing services from us. If for some reason we are unable to withdraw sufficient funds from your prepaid account to process your requests for services and you do not respond to our notifications, the requested transactions will not be processed. You agree that we will not be responsible for transactions that could not be processed because you did not keep adequate funds in your prepaid account to cover those transactions. In any case, if you are unable to keep sufficient funds in your prepaid account, additional charges may apply. We may also charge you a small fee if you or your customer cancel a domain name registration within the five (5) day grace period and we will refund the price of the domain name to you. We will not charge you a fee if we cancel the domain name during this period due to fraud.
It is your responsibility to cancel your prepaid account if you decide to terminate your reseller account. Even after termination of your reseller account, your prepaid account will remain open until we receive a written notification from you asking us to close your prepaid account.
ICANN Legal Agreements, Policies and Requirements . You agree to be bound by our privacy policy in your dealings with customers and others, and to post a privacy policy with requirements similar to ours on the home page of your Reseller site. You should also display the ICANN Registrant’s Rights and Responsibilities, ICANN’s Registrar Transfer Dispute Resolution Policy, and other legal and policy agreements that we may provide from time to time. . You also acknowledge and agree to post on your site and to require your customers (at the time of domain name registration) to recognize and accept the domain name registration and customer service agreement that we provide you. If you require your customers to accept additional terms and conditions that are not required by Kenotronix, you agree that these additional terms and conditions do not conflict with the domain name registration agreement and the policies and procedures adopted by ICANN.
You acknowledge and agree that the registration and use of domain names is governed, in part, by rules and contracts issued by ICANN. These rules include requirements that registrars retain certain registration and transaction information for a period of three years and that such information be provided to ICANN upon request in conjunction with any audit initiated by ICANN. To meet these ICANN requirements, you agree to retain (a) in electronic, paper or microfilm form, all written communications constituting registration requests, confirmations, modifications, transfers or terminations and associated correspondence with your clients, including registration contracts; and, (b) in electronic form, account records, including dates and amounts of all payments and refunds in connection with domain name registrations. Upon request from us, you will provide us with all of the information identified in this section within two (2) business days and cooperate with us on any compliance, regulatory or legal issues arising from the registration of domain names.
You agree to provide your customers with adequate customer support and to keep in touch with them to provide them with a means of communicating changes in the information they have provided as part of the domain name registration process. Upon receipt of the corrected or updated information, you will provide this information to Kenotronix within five (5) business days so that Kenotronix can update its registration records.
You agree to provide your customers with adequate customer support and to keep in touch with them to provide them with a means of communicating changes in the information they have provided as part of the domain name registration process. Upon receipt of the corrected or updated information, you will provide this information to Kenotronix within five (5) business days so that Kenotronix can update its registration records.
You must ensure that the identity and customer-supplied contact information of any privacy or proxy registration services offered or made available to you in connection with each registration will be deposited with us or held in escrow or, alternatively, display a good notice to clients at the time a choice is made to use such a privacy or proxy service that their data is not deposited. Where escrow is used, your escrow agreement will provide, at a minimum, that data will be disclosed to us in the event of a breach of this agreement.
Duration and termination. In the absence of notification from you, we will automatically continue to provide access to the reseller program indefinitely and charge the payment method you registered at our then current rates for the annual license fee. You agree that you will be responsible for notifying us if you wish to terminate your use of the Reseller Program. Notification of your intention to terminate must be provided to us no later than five days prior to your billing date. We reserve the right, in our sole discretion and without notice, at any time and for any reason, to suspend your access or use of the Reseller Program. Upon termination, you will transfer all of your customers and their services to us and, to this end, you acknowledge and agree that you will timely provide us with all customer information, including registered name holder data and past communications. with your customers, which we ask. to make the transition so that your clients’ Services do not lapse. No refunds will be issued to you or your customers for services purchased.
Notice. You agree that all notices (except notices regarding breach of this Agreement) that we send to you may be posted on our site and will be deemed delivered within fifteen (15) days of posting. Notice of violation will be sent either to the email address the Reseller has registered with us or by First Class Mail to the mailing address that the Reseller has on file. Notices from reseller to Kenotronix should be emailed to the customer support address provided on our site. In all cases, delivery is deemed to have been made five (5) days after the date of dispatch.
PROVISIONS SPECIFIC TO MICROSOFT OFFICE PRODUCTS / SERVICES
For resellers who resell Microsoft Office services, the following terms and conditions apply and take precedence over any conflicting terms of this service agreement.
Service pricing. For Microsoft Office services, the price book will define your cost and the retail price for each service. The price book can be found in the reseller control center. We will provide our services to you according to our price list. You may set your own prices for any additional email on the Services you resell, subject to the minimum retail price we set. All prices for Microsoft Office 365 plans will be set in the price book and cannot be changed.
Terms and conditions. You will ensure that all reseller end customers adhere to the terms included in the Microsoft Office Terms of Service.
Intellectual property. For Microsoft Office services, you will use all computer programs, documentation, and information consisting of or containing proprietary information related to the API only for the purpose of performing this Agreement. You will not decompile, disassemble, or reverse the API in any way, or cause others to do so.
You will use the trademark, including any copyrights, trademarks, service marks, or other intellectual property owned by Kenotronix or its parent or affiliated entities, provided in the Reseller Control Center in any advertising regarding Microsoft services. Office that you choose to resell. You are prohibited from removing the Kenotronix trademark from any of the Microsoft Office services.
You will not register any mark that is materially or confusingly identifiable with a mark owned by Kenotronix or its parent or affiliated entities, and you will not register or maintain any Internet domain names that contain trademark terms owned by Kenotronix or its parent or affiliate companies (or domain names. confusingly similar to this one). You must not use any intellectual property of Kenotronix or its parents or affiliates in your advertising, unless expressly authorized by us. You further agree not to use the trademarks of Kenotronix or its parents or affiliates, including our website URLs, as keyword terms in online advertising campaigns.
No license or right under any copyright, patent, trademark, service mark or other proprietary right or license, except for the limited trademark license provided below to Basic and Pro resellers, is granted or conferred on you by this Agreement.
Marketing services. For Microsoft Office services, the services will be marketed with our brand image to your customers. You cannot remove the Kenotronix trademark provided when reselling Microsoft Office services.
Trademark licensing guidelines. We grant you a non-transferable license to reproduce and display on your website the following trademarks and product names (“Trademarks”) in association with the resale of our products in accordance with the limited specifications provided in this section.
We also grant you a non-transferable license to reproduce and display the copyrighted legal agreements and materials associated with the services offered and provided in the Reseller Control Center, provided that you include the copyright phrase of correct author and that you do not modify the agreements and documents. You are required to include a small disclaimer on your website stating the trademarks used and their ownership by us and our affiliates, stating: “Third party trademarks are trademarks of their respective owners. All rights reserved. “You will be required to periodically check the Reseller Control Center for any trademark changes including, but not limited to, a change from a pending trademark (™) to a Trademark (®) You should quickly make changes to the affected trademarks that you use.
Services should be clearly identified by their names above, and use of such names should be used only to accurately describe or reference our services. Trademarks must be reproduced exactly as they appear in this section or as authorized in the dealer control center, and must include the applicable ® or ™ symbol. Each display of a brand must appear significantly distinct from your name or other text so that there is no appearance that you belong or have any association with them, other than your association with us. We can provide you with additional specifications in addition to these general guidelines and you will be obligated to adhere to them. You are prohibited from displaying the Marks in any way that implies any affiliation, sponsorship or endorsement by us by us other than your relationship with us as a reseller. In the event that we determine, in our sole discretion, that your use of the Marks, or any mark owned by any of our Affiliates, constitutes trademark infringement or dilution, we may withhold commission payments up to until the problem is resolved and / or we may terminate your account immediately. All rights that we do not expressly grant to you are reserved by us. We may verify your use of our marks to determine compliance with this section, and we reserve our sole discretion to restrict your use of our marks. You must obtain our written permission before using the Marks for purposes other than those expressly provided for in this section or in the Reseller Control Center.
THIRD PARTY PRODUCTS AND SERVICES.
You may be authorized to sell third party products and services.