(2) CREDITS AND REIMBURSEMENTS
(a) Installation fees, domain name registration and renewal fees, domain name redemption fees, processing fees, cost of additional services, overage charges, fees for any of the Premium Services defined herein and any penalty charges imposed by Kenotronix (for example, chargebacks or any other charges imposed on Kenotronix in connection with the collection of payment) are fully NON-REFUNDABLE. In addition, no refund will be issued for any account closed in accordance with section (F) (2) (a) of this Agreement.
(b) Credit issued to the Account (“Online Credit”) by Kenotronix is not redeemable for cash and cannot be transferred. Any amount of online credit that you do not use will remain in the account for two years or until the account is closed. Online credit issuance is solely at the discretion of Kenotronix.
(c) Kenotronix may, in its sole discretion, issue the refund either (i) in the form of an online credit, (ii) via PayPal, (iii) by check, (IV) on credit card. Kenotronix also has the right, but not the obligation, to offer online credit for customers requesting refunds, although there are no limitations on refunds imposed by the payment provider, processor payment method or the individual issuing bank associated with your payment method.
(d) If we issue a refund to your bank account, PayPal account, or debit / credit card, it may take up to a full billing cycle for the refund to appear in your account.
(e) Promo codes and discount coupons only apply to the Service to which they are validly applied. Promo and coupon codes are only valid for the initial purchase and will not affect the renewal or recurring price of any service, unless a recurring discount is specifically referenced in the coupon or promotion and only in the measurement specified in that coupon or promotion. Discounts offered after purchasing or agreeing to purchase the Service are not applicable. In the event of any downgrade, upgrade or closure of the Service to which the reduction or coupon code has been applied, the reduction offered in connection with said discount or coupon code is considered null and void. Discount and coupon codes have no cash value and may not be transferred or used for subsequent purchases, downgrades, upgrades, or changes to any service. Abuse of discount code or coupon is not permitted and may result in account suspension or closure or retroactive adjustment of related fees. Kenotronix reserves the right to end any discount code or promotion at any time without notice.
(f) No credit or refund will be issued for non-use of the Service or cancellation of the Monthly Service after the Invoice Date.
(g) A pro-rated credit may be issued for the Service billed annually upon termination of the Service by you. Annually billed service purchased with a two-month discount will be prorated credit on a 10-month basis, not 12 months. This discount will be canceled if the Service is closed before the end of the Term.
(h) If you cancel hosting services within the first 30 days of purchase (the “Eligibility Period”), in accordance with our Money Back Guarantee, you will receive a cash refund. This is Kenotronix’s only cash refund offer, and it is only for products listed in the refund policy. Accounts closed for violation of this agreement are not eligible for reimbursement of any charges, even if the account is closed during the eligibility period.
(i) If an Expert Service has already been performed, it is not refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
(j) If a Web Presence service, it is not refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
(k) If the IT service has already been performed, it is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction).
(l) SEO SEO services is a 12 month engagement; in order to receive the best results, you must use the Services for the full 12 month period.
For all SEO service plans, you can cancel within 48 hours of the transaction date and receive a full refund for the remaining months of your engagement term, depending on your original payment method. No refund will be issued for previous months.
If you purchase a monthly plan and cancel more than 48 hours after the transaction date, you agree to pay for that current month of SEO services, but Kenotronix will not charge you any future months. However, you will not be reimbursed for the cost of current or past months.
If you purchase an annual plan and cancel more than 48 hours from the date of the transaction, you agree to pay for the current month of SEO services and Kenotronix will issue a 50% refund prorated to your payment method. ‘original for any unused remaining months
(m) Safety pack. Refunds are only available within 30 days of purchase and will only be issued in cases where manual malware removal has not been completed.
(a) You agree to pay all prices and charges due for the services purchased or obtained from this website at the time you order the services. We expressly reserve the right to modify our rates and our rates at any time without notice. In addition, we reserve the right to adjust the amount of resources allocated to the plans at any time. In the event of a change in prices, charges or allocated resources, notice will be posted online on this website and will be effective immediately without further notice. If you have purchased or obtained Services during a period of several months or years, changes or modifications of prices and charges will take effect when the Services in question are renewed.
(b) You agree to pay, in full, the amount of the recurring charges or one-time, one-time installation charges listed in the service description for each service or product prior to the provision of the service, the acquisition or installation by Kenotronix whenever these charges are due. The service description for each service or product we offer can be found on this website on the web page for each such service or product.
(c) A NON-REFUNDABLE processing fee of $ 20.00 will be charged on each wire transfer. These fees are in addition to any fees that may be assessed by your financial institution.
(d) A NON-REFUNDABLE $ 25.00 processing fee will be charged to the account after Kenotronix approves any request to transfer account ownership. These fees are in addition to any outstanding account balances. This amount must be paid before we complete the processing of the account ownership transfer.
(e) Overdue charges are NON-REFUNDABLE and are due immediately.
(f) You agree that Kenotronix is not responsible for any costs or expenses that you may incur, including, but not limited to, overdraft and insufficient funds charges that you may incur from a financial institution. or another third party as a result of our attempts to collect payment from your payment method. You agree to take full responsibility for all costs or third party expenses that you may incur as a result of our billing actions.
(g) If you submit an Emergency Restore Request and we are successful in recovering all or part of the requested content from our own backup storage, the then applicable NON-REFUNDABLE restore charges will be assessed and collected from your method of payment. If we are unable to immediately collect these charges from your payment method, or if your payment method is not a credit or debit card, we may withhold any recovered content until the full payment of the catering costs be received by us.
(h) Site travel costs then applicable, per site travel order, will be assessed and collected from the payment method recorded on the account before we provide the site travel service. Once we have initiated processing of any site move order, that order cannot be canceled and charges paid in connection with the order are NON-REFUNDABLE.
(i) At our sole discretion, we may consider expediting the review and processing of a work order. In such rare cases that we do, we will assess a NON-REFUNDABLE peak charge in addition to the total cost of the work order.
(j) All domain registration renewal fees are NON-REFUNDABLE. The domain registration renewal fee is due thirty (30) days before the expiration of the domain registration. For example, if the domain registration expires on 01/12/2020, you must pay the domain registration renewal fee on 01/11/2020 to avoid losing domain ownership.
(k) If Kenotronix is the authorized registration service provider for an expired domain name, it may be possible for us to recover the expired domain name for you, if you act during the redemption grace period. A NON-REFUNDABLE fee of $ 150.00 must be paid before we attempt to recover any expired domain name registration.
(l) You are responsible for paying all charges incurred by Kenotronix in connection with our efforts to collect your payment. We will reassess all account charges and suspend the account until full payment of the outstanding balance has been received. We may also attempt to collect payment of the amount due (including any associated charges) from any other payment method registered on the account.
(m) Regardless of the reason a PayPal credit, debit, or payment is withdrawn by a financial institution, a NON-REFUNDABLE chargeback fee of $ 30.00 will be charged to the account for each chargeback we receive. These fees are in addition to the amounts owed on the account and to any fees assessed by the financial institution. Upon receipt of any chargebacks, we will immediately reassess the associated charges and suspend the account and all services until you fully comply with the instructions set out in our notice to you regarding the chargeback. . We may refuse to authorize credit or debit, PayPal, or automated payment from you in the future. Upon receipt of any third chargeback, we will immediately close the account without notice; we may also attempt to collect payment of the amount due (including any associated charges) from any other payment method registered on the account.