First of all, we do NOT sell your personal information . However, when you visit or interact with our sites, services, applications, tools or messages, we or our authorized service providers may use cookies, web beacons, and other similar technologies to make your experience better, faster and smoother. secure, for advertising purposes and to enable us to continually improve our sites, services, applications and tools. Any personal information or data collected by these technologies is only used by us or our authorized service providers on our behalf.


These technologies are essentially small data files placed on your computer, tablet, mobile phone or other device (“collectively, a” device “) that allows us to record information when you visit or interact with our websites, services, applications, messaging and other tools. Although these technologies are often referred to generically as “cookies,” each works slightly differently and is better explained below:

Witnesses: Cookies are small (often encrypted) text files that are placed in the memory of your web browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:

  • Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
  • Persistent cookies are stored on your device between browser sessions, which allows us to remember your preferences or actions across multiple sites.
  • First-party cookies are those set by a website visited by the user at that time in order to preserve your settings (for example, when you are on our site).
  • Third-party cookies are placed in your browser by a website or domain that is not the website or domain you are currently visiting. If a user visits a website and another entity places a cookie through that website, it is a third-party cookie.

When you access a website using cookies, you may be asked to complete a form providing personal information; like your name, email address, and interests. This information is packaged in a cookie and sent to your browser (Chrome, Firefox, etc.), which then stores the information for later use. The next time you visit the same website, your browser will send the cookie to the server. The message is sent back to the server each time the browser requests a page from the server.

Web beacons (pixels): A web beacon (also known as “tracking pixels” or “image tags”) is a small file (most commonly a transparent 1×1 GIF file) uploaded on our web pages. These pixels may work in conjunction with cookies to collect information about your visit, web browser / device, browsing activity, or on-site behavior and deliver that information to service providers. Pixels are most often used to collect anonymous traffic metrics (page visits, button clicks, end of order) used to analyze site performance.

Scripts: a script is a small piece of website code placed on our websites to power customer service tools like live chat, enable the delivery of video tutorials in our help section, and enable us to provide interactive experiences to visitors. They are also used to collect data which we use for website analysis or to provide data on the effectiveness of our advertising.

Similar Technologies: Technologies that store information in your browser or device using local shared objects or local storage, such as HTML 5 cookies and other web application software methods. These technologies can work on all your browsers. In some cases, these technologies may not be fully supported by your browser and may require management directly through your installed apps or device. We do not use these technologies to store information in order to target advertising to you on or off our sites.


Our cookies, web beacons and similar technologies serve a variety of purposes, but in general they (1) are necessary or essential for the operation of our sites, services, applications, tools or messaging, (2) help us to improve the performance of or to provide you with a supplement. functionality thereof, (3) help us deliver relevant and targeted advertising, or (4) allow us to provide support tools that you use to interact with our care guides:

Strictly necessary or essential: “strictly necessary” or “essential” cookies, web beacons and similar technologies allow you to move around the website and use essential features such as secure areas and shopping carts. Without these technologies, the services you have requested cannot be provided. Please note that these technologies do not collect any information about you that could be used for marketing purposes or to memorize your Internet journey. Acceptance of these technologies is a condition of using our sites, services, applications, tools, or messaging, so if you use any tools that could prevent their loading, we cannot guarantee your use or the manner in which it is secure. will be carried out during your visit.

Performances: performance technologies may include proprietary or third-party cookies, web / pixel beacons and scripts placed in order to collect information about how you use our website (which pages you visit, if you encounter any errors, load times ). These cookies do not collect any information that can identify you and are used only to help us improve how our website works, understand the interests of our users and measure the effectiveness of our content by providing statistics and data. anonymous on the use of our website. .

Publicity: Advertising technology may include first-party or third-party cookies, web / pixel beacons, and scripts placed to collect information about the effectiveness of our marketing efforts, deliver personalized content, or generate data that enables advertising to be served. relevant. your specific interests on our sites, as well as on third-party websites. We also use third-party service providers to help us provide the same functions, which means that our authorized service providers may also place cookies, web beacons, and similar technologies on your device through our services (proprietary and third-party cookies. ). They may also collect information that helps them identify your device, such as the IP address or other unique or device identifiers.

Assistance: assistive technologies may include first-party or third-party cookies, web / pixel beacons, and scripts placed to provide you with tools to interact with our customer support teams. This technology allows us to provide chat services, collect customer feedback and other tools used to support our visitors. The data collected for these purposes is never used for marketing or advertising purposes.


You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), this may limit your use of certain features or functions of our website or service. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies as soon as you visit our site. Please note that, as further described in our Privacy Policy, we are currently not changing our practices when we receive a “Do Not Track” signal from a visitor’s browser.

Internet browsers allow you to change your cookie settings. These settings are usually found in the “options” or “preferences” menu of your Internet browser.

If you wish to withdraw your consent at any time, you will need to delete your cookies using your Internet browser settings.


Useful information about cookies, including information on deleting or blocking cookies, can be found at: http://www.allaboutcookies.org

A guide to behavioral advertising and online privacy has been produced by the internet advertising industry and can be found at: http://www.youronlinechoices.eu

Information on the ICC (UK) UK cookie guide can be found in the section of the ICC website:


We hope that the information in this policy provides you with clear information about the technologies we use and the purposes for which we use them, but if you have any additional questions or need additional information, please review our privacy policy. or contact us at legal@kenotronix.com.